Privacy Policy
ANPT PLLC, doing business as The Pelvic Institute
Effective Date: June 17, 2026
The Pelvic Institute ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, and protect information obtained through https://www.thepelvicinstitute.com and its sub-domains and affiliated pages (collectively, the "Site"). For the terms governing your use of this website, please review our Terms and Conditions of Use at https://www.thepelvicinstitute.com/terms-conditions.
By using this Site, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect information you voluntarily provide, such as your name, email address, and phone number when you submit a contact form, schedule an appointment, or otherwise communicate with us.
When you visit our Site, certain information is automatically collected, including your IP address, browser type, domain name, access time, and referring website addresses. This information is used to monitor and improve site performance, troubleshoot issues, and ensure compliance with our Terms of Use.
Most areas of our Site do not require registration. Where services require you to provide personal information, you may decline to do so; however, certain features or content may not be accessible without it. We collect only the information reasonably necessary to provide our services.
How Information Is Used
We use the information we collect to:
Provide, operate, and improve our services and Site
Schedule and coordinate care and appointments
Respond to inquiries and communicate with you
Monitor and analyze Site usage and performance
Comply with legal obligations and enforce our Terms of Use
We do not use your personal information for marketing or promotional purposes without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
Text Messaging & Mobile Data Compliance
SMS Program Description
The Pelvic Institute uses SMS text messaging solely for care coordination purposes, including appointment reminders and administrative and billing communications. We do not send marketing or promotional text messages.
Opt-In
You may consent to receive text messages from The Pelvic Institute by completing and submitting a form on our website and checking the designated consent checkbox. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help. You may also contact us directly to be removed from text communications.
Message Frequency
Message frequency may vary.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details regarding your plan.
Carrier Disclaimer
The Pelvic Institute is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.
Age Restriction
Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.
Links to Terms & Conditions
For full terms governing your use of this website and our services, please review our Terms and Conditions of Use at https://www.thepelvicinstitute.com/terms-conditions.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell, rent, or lease your personal information to any third party.
We do not share mobile information, including SMS opt-in data and consent, with third parties for marketing or promotional purposes under any circumstances.
We may share your information only in the following limited circumstances:
Service Providers: Trusted vendors who assist us in operating our Site and delivering our services, subject to confidentiality agreements that prohibit those providers from using your information for any other purpose.
Legal Compliance: When required by law, in response to legal process, or to protect the rights or safety of our patients or staff.
Healthcare Operations: We handle health-related information in accordance with applicable federal and state healthcare privacy laws.
We may also share aggregate, non-personally identifiable usage data for site improvement and analytical purposes.
Your Rights
You have the right to request access to the personal information we hold about you. To do so, contact us at info@thepelvicinstitute.com. We will verify your identity before processing your request and provide a copy of your data electronically unless you request otherwise.
If you believe any information we hold is inaccurate or incomplete, you may request a correction. If you wish to have your personal information removed from our records where we are no longer required to retain it, you may make a deletion request by contacting us at the information provided below.
We will not discriminate against you for exercising any rights available to you under applicable law.
You also have the right to withdraw consent for SMS communications at any time by replying STOP or contacting us directly.
California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request under the CCPA, contact us at info@thepelvicinstitute.com. You may designate an authorized agent to make a request on your behalf by providing a signed written authorization or a notarized power of attorney. We reserve the right to verify your identity before processing any request.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure. While we take your privacy seriously and use appropriate measures to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements, for a period of up to ten (10) years unless a longer retention period is required by law.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the updated policy. The effective date at the top of this document will reflect the date of the most recent revision.
Contact Information
For questions about this Privacy Policy or your personal information, please contact us:
ANPT PLLC, doing business as The Pelvic Institute
1142 W Madison St, Suite 204
Chicago, IL 60607
Phone: (312) 798-9385
Fax: (312) 778-6526
Email: info@thepelvicinstitute.com
Website: https://www.thepelvicinstitute.com